Privacy
Policy

Effective Date: June 15, 2025

At Cool Tech Installation (www.cooltechinstallation.ca), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information, especially when you interact with our Facebook ads and submit your information via lead forms.

1. Information We Collect

When you submit a form through our website or Facebook ads, we may collect the following personal information:

Name
Email address
Phone number
Address or postal code
Type of HVAC service you're interested in

We may also collect non-personal information such as browser type, time of visit, and IP address for analytics purposes.

2. How We Use Your Information

The information collected may be used to:

Contact you regarding HVAC services and promotions
Provide quotes or follow-ups based on your inquiry
Improve our marketing and customer service
Comply with any legal requirements

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

Trusted service providers who help us manage marketing campaigns (e.g., Meta/Facebook)
Government agencies if required by law
Internal staff for service coordination

All third parties are required to handle your data securely and in compliance with privacy laws.

4. Facebook Lead Ads & Tracking

By submitting your information via Facebook Lead Ads, you consent to the collection and use of your data as described in this policy. We may use Facebook tools such as the Facebook Pixel for ad tracking and remarketing.

You can manage your ad preferences directly in your Facebook Ad Settings.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw your consent at any time

To exercise any of these rights, please contact us at:

📧 info@cooltechinstallation.ca
📞 +1-604-761-0755 | +1-604-763-3417

6. Security

We take reasonable technical and organizational precautions to protect your data from unauthorized access or misuse.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

If you have any questions about this policy or how we handle your information, please contact us at info@cooltechinstallation.ca.